[Resolved] Razorpay — fraudulent dealer: antgirlcollection.com

[Resolved] Razorpay — fraudulent dealer: antgirlcollection.com

K Kalyani0192

I placed an order and paid via razorpay. Only prepaid orders were available, and very long delivery period for all orders were available! I ordered garments for total of rs. 554! No delivery! The payment was made to a merchant name lady clothe. Ordered on 30 dec 2019. Order no. #29160 the website antgirlcollection.com doesn't exist anymore. [protected]@antgirlcollection.com email id doesn't exist! Paid through upi id: [protected]@icici Transaction id: pay_dyvtuks1us9a2q I hope that the culprits can be tracked down through the upi id linked to the bank account. I would like as quick an action as possible into this and justice for the consumers. +3 photos Was this information helpful? No (0) Yes (0)
Jan 27, 2020 Complaint marked as Resolved Money refunded by razorpay. Razorpay customer support has been notified about the posted complaint. Verified Support Jan 20, 2020 Razorpay Customer Care's response Hi Kalyani, Thank you for your time on call. As discussed, we have escalated this to our concerned team and are actively working on the same. Please do expect an update on the email thread with the ticket ref: 1866755 at the earliest. Thanks and Regards, Team Razorpay
2 Comments	Share
Submit Close

Related Razorpay reviews

View all 3544 Razorpay Reviews

Comments

Bhuvanesh9819

Hi sir, i have taken loan from loanfront app,
I have been pay the loan amount yesterday through Razorpay link to the loan front,
The app still showing repay the amount, but my money was debited from my account, please kindly solve this problem and reverse my money to the bank account...

Razorpay Customer Care's response, Jan 22, 2020

Verified Support

Hi,

We are sorry to hear about this. Kindly share the transaction details in the description of the ticket form along with your contact details over here https://razorpay.com/support/#request so that we can investigate and assist with your query at the earliest.

_PS: The Razorpay payment ID is not mandatory, you can provide us with your bank account statement or the debit reference._
Hi,
We are sorry to hear about this. Kindly share the transaction details in the description of the ticket form along with your contact details over here https://razorpay.com/support/#request so that we can investigate and assist with your query at the earliest.
_PS: The Razorpay payment ID is not mandatory, you can provide us with your bank account statement or the debit reference._
Thanks & Regards
Team Razorpay

Thanks & Regards
Team Razorpay

Noushida Babi

My money 320Rs was paid for online shopping app Ant Girl Collection via Razorpay . I came to know it is a fraud app . I need a refund of my money soon .
I request Razorpay to give my refund soon please .

Razorpay Customer Care's response, Jan 22, 2020

Verified Support

Hi,

Thank you for your time on call. As discussed, we are having this checked with the merchant and will keep you updated on the ongoing mail thread with Ref: 1858263. Highly appreciate your patience and understanding in this matter.

Thanks & Regards
Team Razorpay