[Resolved]  EaseMyTrip.com — booking amount deducted but no e-ticket generated

Address:560093

I booked a ticket on 15/03/2020 for blr-ccu scheduled on 20/03/2020 but no e-ticket was generated. I paid an amount of rs 6368. Please initiate the refund process as soon as possible. I tried contacting customer care and also via email but no proper response.
Email - [protected]@gmail.com
Flight - 6e-344
Name - atrayee roy
Transaction type - upi
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Aug 7, 2021
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2020
EaseMyTrip.com Customer Care's response
Dear Sir,

Greetings from EaseMyTrip.com!

This is to inform you that, we have already processed the refund of your booking on 15th March itself.

Cust Ref No is[protected]

In case of any further assistance, please write us on [protected]@easemytrip.com

Regards,
Care Team
Complaint comments 

Comments

I booked the ticket and the transaction is complete but I didn't received the ticket

EaseMyTrip.com Customer Care's response, Mar 17, 2020
Verified Support
Dear Sir/Ma'am,
Greeting from EaseMyTrip

We would like to inform you that your booking cannot be made so your full refund has already proceed from our end for the Booking id EMT71916268 and it will reflect to your same mode of payment within 5-7 bank working days.

Kind Regards,
EaseMyTrip Team
011-43030303/011-43131313 (Available 24X7)

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