[Resolved]  1 Ton Whirlpool Window Ac — Defective piece given by dealer

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

We have made a complaint of air conditioner which is Under Warranty right now of whirlpool Company on their customer care no.[protected], and recieved complaint no. GB-[protected] on 20th May 2011, This was not my first complaint , I had registered complaints previously too as my AC sounds alot.This air conditioner was purchsed on 1/5/2011 from Ace Techno Park ,J Block, Sec 18 Noida, for Rs. 19600.00 , who sells their products.Its been only 18 days , I dont want this defective piece. Replace this AC or atleast replace the compressor.

As we were told that the Compressor of air conditioner is not working & will be replace from a company's servicemen Uday , we are continuously making phone calls on a daily basis but their is no response from the Company and we have to live without Air conditioner in this scorching 41 degree celcius heat. My parents are suffering from health problems because of this issue.

We feel That our total money is wasted in buying this Company's Product & feel harrased,We demend justice.

Regards,

Arish Baig

Sec 110 , Noida . MOBILE - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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WHIRLPOOL AC WINDOW 1 TON — COMPRESSOR NOT WORKING

COMPLAINT NO.11799 - CALL BOOKED IN THE MORNING BY 9.30AM. NOT ATTENDED TO TILL NOW INSPITE OF SEVERAL REMINDERS OVER PHONE.

EVEN MORE SAD THAT AT EVERY CALL I WAS CONFIRMED THAT SOME ENGINEER WOULD ATTEND TO THE PROBLEM TODAY ITSELF. BUT IN VAIN.

WHIRLPOOL SERVICE IS SEEING THE DOWNTREND WHICH WILL SURELY LAND IN TROUBLE FOR ITS SALES.
I had the same problem with this company and after a wait for four days the AC Tech lands up, after checking the ac he says my compressor is gone and has to be replaced, Price 9500/- as I was not in a postion to decide to replace, had to pay him 400rs as inspection charges.

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