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[Resolved]  ABN AMRO Credit Card — SETTLE THE AMOUNT

Hi,

My name is Krishna Moorthy. I want to settle credit card payment with the ABN AMRO credit card outstanding balance. I am unable ot pay the entire amount which the bank has sent. Can someone suggest me the procedure to settle the amount and pay in installments. I have requested for email statements, I never get any before.

Thanks,
Krishna
Complaint marked as Resolved Aug 14, 2020
Complaint comments  10 CommentsShareTweet

Comments

Hi,
Your question of statement not received:

Your reply as statement not received is not acceptable. You have used the credit card and you know the billing cycle, hence it is your duty that you keep track of billing details, If you have not received the statment, call the customer care and inform immediately, There is also extra option along with postal to receive the credit card statement, You can also receive your statement with the help of email. Send email to abn amro bank requesting the statment details, They will definitely send the statements, the address is "[protected]@in.abnamro.com".
I hope this has solved your statement problem.

Now about your repayment :
After you make a purchase call the customer care before 15 days and ask them to convert the purchase into EMI, Under EMI the rate of interest is far less it varies depending upon the bank, ask for EMI for 6 months, 12 months, 24 months along with the rate of interst, you will be charged a processing fee of 2%, If you foreclose your EMI then a 2-3% of foreclosure charges will be levied.
If your purchase has passed the time duriation then you need to keep paying 5% of the due amount, the rate of interest will be almost 31% which will be a huge loss to you.

If you do not have money then purchase another credit card and do a balance transfer, but even in that card you have to repay the amount.

Suggestion is to enquire about other bank credit cards which give balance transfer option and convert the balance transfer into EMI.

Hope this is useful
we have satelled my abn amro credit card last year feb.2007 but till date you delhi legal office executive call us for outstanding.
Last near about 100 call i received and told them all details & settelment details but this call not stop.

Card NO. [protected] Name : Devidas Dhoble
Settelment Letter : Sr. No. NR 8370
Ref. NRA[protected] dT. 24 fEB. 2007
Rs. 7000/-
ABN AMRO Bank Card. [protected] mation in my setellment letter.

pl do the needful.

Devidas Dhoble
Ya, I do have many credit cards like ( SBI, HDFC, ICICI, ABN, ……) But out of that I have problems with ABN only.

1) In the month of SEP 2007 with ABN credit card I have taken petrol of Rs. 340/- apprx. But in my 1st statement of OCT 2007 total amount due was Rs. 1082/- which included 350 rupees late fee. I was having no answer for it, that in my 1st ever statement it was more then double amount.
I was having no option other than to talk to customer care. They asked me to first pay the whole amount than only the late fee & other charges will be credited in your next bill.
But they cheated me by asking me to pay first. Till date no credit have been made.

2) According to your customer care my total purchases can be converted into monthly installments(EMI), it was the best service I was heard of. In month of March I made a purchase of mobile of Rs. 17940/-. It was very good that without my request customer care them self ask me for this option. It was like asking food to a hungry boy.
I said yes to this option. I received verification call for the same.
But they had put one condition that you will have to pay your previous minimum due amount of Rs. 1000/- only. And to have this EMI option I will have to pay some one time charges. In my statement of 05/04/2008 I found some financial charges and even credit of my Rs. 1000/- paid.
But in my statement of 05/05/2008 there was no such option of EMI. More over statement stated late fee & again some financial charges. I was not able to trace that which customer care executive have given me such fake offer of EMI.

I would say it was my good luck, again one call from DELHI ask me to make the payment of minimum due of Rs.1672/-. I had made this payment to his executive on the same day. He offered me option of EMI conversion of my outstanding. But this time I make sure of his identity and even his contact number. His name is AKAASH THAKUR ( Sr. collection officer) & he has given contact no. of his office friend RAHUL [protected].
As he has called himself as Sr. collection officer, I was having no other option then to believe him. But it was again the same story. I had call him back for the same and after his refusal, I had refused to pay my further bill.

Now what to do & whom to trust on.

This is story of only one customer…………….. there will be many like me. I don’t have money to pay my total outstanding in 1 or 2 installment. So I don’t have any other option then to complaint regarding such miss leading fake commitment to the customer which lead them to such thing.

Hopping for best.

Regards,
Manoj Kushwaha([protected]) [protected]@yahoo.co.in
Credit card no. 5415 xxxx xxxx 1913
If he does not money to pay why he has purchased mobile worth 17000 ; this can never happen if EMI is offered ; definetely some misunderstanding or confusion. But bank must settle the matter to the satisfaction of the customer.
Dear Sir,

I am Mr. Yogesh Keishnani who is been using your credit card since two-three years. My card no. is [protected].We hav'nt use the credit card since last nine months, still we are getting statements for Rs.1686 . We have clear all our accounts with the company but we are unable to locate this amount. we have tried calling customer care centre but in vain, there is no response from your side . Such lack of co-operation is not expected from a well knowned bank like ABN Amro. We contracted the same problem couple of months back where we happen to talk to Ms.Kanika who asked us to pay Rs.660 to reverse the statement. Next month again we got a bogus statement of some amount where we were asked to pay Rs.230 by Ms. Neetu to reverse the statement. But now we are fed up juggling with these statements. I request u to take some action to reverse these statements or else let us know the procedure to cancell the card.
Your co-opereation is duely expected


Yours sincerely,
Yogesh Keishnani.
Cell-[protected].
I Jonnal Purna chandar applied for credit card on November 18th or 19th but i have not received any call or card from your people till the date.


purna chandra
[protected]
Sorry i sent the mail wrongly.

purnachandar
I wish to knw ...my total outstanding is 72, 000. frm last 3 months i dint make minimum or total payment bec of health issue. so if i make this full payment, will they reactivate my abn amro bank card. else do i need to go for settlement ...in this case i can save around 12, 000 ...plz suggest.

mail or msg me at [protected]@sipl.co.in

[protected]
dear sir,
i am kranthi kumar having credit card n.o [protected] can u send me the credit card statement at the month of February and due remand on this card send information to my mail id


with regards
kranthi kumar.k

ABN AMRO Credit Card — Non Reversal of Finance Charges & Non Conversion of EMI

Dear Sir,

I am Using ABN AMRO Credit Card From 1 year, last month in April I have Taken Rs 33000/- Draft From Copany, At that time they told me that their are no charges, but you just have to pay it in your Next Bill, on 15 April I received a call from Marketing Department of bank to convert this amount in to EMI, I listen the Terms and Conditions and agreed on the same, but now bank have send ed me bill of 34120/ Rs. in which they have added Finance charges of 1024/- Rs, and now they are telling that you have to pay total amt. I have send-ed Mail For the same but i haven't Received any Reply please help me for the same.

Regards,
Ravindra Galat
Nasik
MO:-[protected]

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