[Resolved]  ABN AMRO Credit Card — Unnecessary bothering me for bill payment & threatening calls

Hello,

I am holding ABN AMRO Credit card (Which was given to me as a life time free card and now they are changing their words)

As a matter of fact the card has never been used also.

But after 1 year, I am getting calls twice and thrice e week asking me to pay some amount which is the annual fee of thge card.
I have to idea what to do because I have no document as evidence against them stating that it was a life time free card..

Well, I have decided that I am not going make this payment.
I only wish this Consumer Forum takes up this issue seriously and puts the bank with all their executives in proper place!

Please help me.

ekta
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Aug 14, 2020
Complaint marked as Resolved 
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Credit Card — thretening calls

I had applied for SBI credit card in June, 2007 agnst which i received Credit card no. [protected] along with a Demand Draft on 30.06.2007. I want to inform u that i had never requested for any loan. As i was not available at the time of receiving of credit card & DD in town, my daughter submitted the DD in my account . when i reach back, i tried to speak to helpline about DD, they won't reply me satisfactorily, tgen i made a ch no. 593006 dated 02.07.2007 of State Bank of Bikaner & Jaipurand submitted to Sbi card with application of surrendering of my card. this cheque is cleared on 30.07.2007.
Later on i spoke to Helpline no. when i got next bill for processing fee for Demand draft. i got assurance that these charges will be deducted and i need not to worry as my card is already in process of cancellation.

Now, since last 3 months i m getting threatening calls from collectioning agencies of SBI card saying that amount of Rs. 15, 000/ is due to me and i have to submit the same else otherwise non bailable warrants will be issue in ur name.

i request you that i m a 60 year old retiered woman living here with my husband, who is a heart patient. such threatening calls make us unusual conditions. i m ready to pay processing fee fror DD, if any from first day itself but against my expectation, a nationalised bank (SBI) had misguided me to take me to this level.

I request u to kindly intervene in this matter to materialise the issue, which is just a cheating with me because i had never requested to bank for ne loan or DD.

rgrds

Asha Kulshrestha

(M) [protected]

ABN AMRO Credit Card — Very poor service & threatening calls

ABN AMRO credit card services are very poor. they dont send statements regularly. when my Father called up for the same (as I was not in India), they refused to divulge the info saying that they wud do so only to the cardholder; resultantly the payment was not made. From December 2008 till september 2009, we have received only 4 statements & all actual usage has been cleared. The payments are now the late fee & finance charges levied by the bank. It is the bank's fault since they have not been sending the statements. Why shud I pay for their mistakes? Their collection agents call me & my Father demanding clearance of dues. If they cannot divulge info to my Father why are they expecting him to clear the payment? They don't listen to anything & repeated requests for these calls to stop to nodal officer ms. renu joshi have fallen on deaf ears. I have reported the matter to the RBI Obmudsman & it doesn't make sense to have recovery agents hound customers when the matter is in discussion with the highest level officials of the bank. I have finally complained to the Delhi Police also against this & really want a solution of this mess.

ABN Amero credit card — credit card bill

Hi Sir,

I taken loan of 30000 from my credit card of ABN Amero. At the time of giving loan they told me that I have to pay loan through EMI. But in next month's statement they mention the amount to be paid as 30,000 + taxes+charges. I talked to customer care over phone and found that repayment option was not registered as EMI, so I payed all the amount(through NEFT transfer). Next month they send me again some cash advance charges which I again I have paid. In last month's statement(which I recieved only through SMS)Now they were showing again arround Rs 25000 in my balance. This month after sending SMS they have sent the email of statement(although I have to requested for the e statement) which is not opening till I accept the terms and conditions(which says that they can charge for the e statement and many more terms and conditions about which, I would be never agree) For both the months I did not receive any physical statement.


Now they say that I have to write a letter to ABN Amero bank noida to adjust the amount which I paid in lum sum against this balance. This is again strange that if that can distribute loan through phone why they can not entertain my request. Besides this they are asking me to pay the penalty of 3% as a penalty.

Kindly suggest me what I can do to get justice.

abn amro one credit card — bills - payment

Sir/Madam




I always use my credit card systematically from the beginning which you can cross check my earlier transactions. Recently I made a purchase of Rs. 21,103.00 in the month of October, 2009. The next month I paid part of the amount, Rs 2000.
Amount to be cleared in December was Rs. 20,313.08. I deposited a cheque of Rs. 20,313.10 on December 22, four days ahead of the due date December 26 clearing all the dues.
I have been receiving statements in some form or the other citing late payment dues etc which is not right. Please go through my account details and clarify the same. Let me use your further services.

Thanks
Murali Mohan Raj

ABN AMRO Credit Card — Billing issue.

Dear Sir/ Madam,

My wife Madhavi Meher has received the credit card bill dated 08.4.2008.


This card was never used by my wife and after two years company is sending a bill of amount Rs. 1953.76/-

As this cars was issed with the life time free card by ABN amro company.

now after two years they are sending the bills which is not at all accepted.

as when the company wants to sell the card they give false commitment to consumer and forced them to take the cards.

goverment should take strong actions against these credit card company.

also compnay should stop this cards transactions.
regards

Prashant Arekar
[protected]
you must have signed the undertaking which contains hidden clause..

You can ask for a waiver but thats highly unlikely to happen until you scream on them and go to higher authority..

send a mail to

meera.[protected]@in.abnamro.com
Hello


Sorry for the late charges which are falsified and are being reversed now.



We look forward to maintain our association.


Thanks

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