[Resolved]  ABN AMRO Credit Card — ABN Amro Bank Credit Card Charged without any Service and put name in CIBIL "Please remove my name from CIBIL "

Address:

South Delhi, Delhi

Dear Sir,

I am Banoj Tripathy, I was having a Credit Card of ABN Amro Bank. Card Number : [protected]. I was using this credit card and I use to make all the payment to bank without a single complain before.

In May 2009, One of a Customer Care executive of ABN Amro Bank called to my mobile and saying I am a good customer of ABN Amro and they are providing a good offer called "Supereme Plus Offer"to me, where I can get 30% discount from their registered shop. I told to that executive to give some of customers name and phone number and address of that Shop Owner to get the feedback about this offer. She said OK but did not provide and charged from my Credit Card Rs. 5000/-

I told to ABN Amro executive to deduct this amount as I am not interested on that service and they have not provide any document or information to use that service. I use to complain to ABN Amro so many time and their executive were telling same amount will be deduct in the next Bill. I was paying the Billing amount but they did not deduct that amount and add lots of Late fees and Service tax etc for that amount. I have also visit to so many Branches and talk with their payment collection agencies.

In the Month of January 2010 when I complain again, I got a Letter Printed copy from ABN Amro bank Letter Head that Rs. 5000/- which they had charged will be deduct with all the late fees and charges. But they did not deduct that amount. I have that Letter in my hand now.

Finally they deduct Rs. 5000/- in the Month of March 2010, But did not deduct the late charges and service charges and Taxes which comes due to that transactions. ABN Amro Bank has put my name in CIBIL.

I am ready to explain the issue there is nothing any where my fault, Bank has charge me Rs. 5000/- without any reason ad service and after one year they deduct same Rs. 5000/- the principle amount and left all the late charges.

When I have applied for a Home Load I got to know that my name in in CIBIL database. Please help me to remove my name from CBIL record.

"I can provide all the necessary documents where Bank has charged the amount without service, Letter from ABN Amro Bank, Customer Carre Complain Reference number etc"

I would be greatful If I will get any email from the Advisior, My email ID : [protected]@gmail.com, Mobile : [protected]

Thanks and Regards,
Banoj Tripathy
[protected]@gmail.com