[Resolved]  Accident Relief Care — Do not Trust ARC

Accident Relief Care are not a genuine insurance company, and I have personally had a worst experience with them. They just do not understand the meaning of emergency and do not respond appropriately. They thoughts are very dump and foolish, which anyone would get annoyed to answer. To elaborate I met with an accident on hosur road near electronics city, this was due to a mistake from a rider following too closing behind and doing very high speed, there was a ditch in road and i was forced to slow and the person behind me lost control and banged on me. I was severy hurt and hospitalised from good samatirains around, when i regained conciousness i was told my knee was cracked and needed surgery incase it does not heal with medication. I then contacted ARC for compensation as i had a policy with them for over three years, they advised me to contact different people like a government office, and finally the doctor who consulted was so dumb and called this treatment as a planned medication. I have all the medical reports, my vehicle serivce details still the doctors calls treating a knee crack as a planned medication for something which has happed in the past before the policy was in force, sounds very dumb and stupid. I thought it might be beneficial to let everyone knows about the flaws with this insurance company. This may be a peculiar case, still you may be a victim and very meaning of insurance is lost, when the doesnt payout. SO BEWARE OF ARC POLICY...

Any queries please feel free to contact me

Seetaram
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Aug 14, 2020
Complaint marked as Resolved 
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Raymond — accident policy claim

Hi,
I am Anita Ravindra PAtil And Mr.Ravindra patil was holding Credit Card =54153823302373975415382330237371 but he is no more because one month back he got accudient death So i request you to give me deatis to claime for insurance (credit card policy)because i have small-small 2 children 2std and 8 std
Please help me in this. I am house wife
i understand your situation, but why did they treated you as planned medication ???

I wish ARC would settle this claim...
sir i feel sorry for that accident you met, by gods grace i hope you feel well right now and i have a sugession for you, better go for the consumer forum for your justice and claim your money all the best.i dont know where it is located but my idea is to go for the google search and find it by yourself by typing as consumer forum of india or bangalore
Sorry to hear about this incident. Hope you are fine now.

What I believe, the doctor's report was more to blame than blaming the ARC. Any insurance company would first refer the hospital report and settle claims on base of it.

The hospital must have given you in written on your discharge summary why the hospital believed that the knee cap was pre-existing. The x-ray report can very well tell whether it is a fresh injury or old injury looking at the pattern of calcium deposit in the crack area. If you have x-ray report pertaining to the period when you were admitted, get a second doctor's opinion.

If said doctor's diagnosis was wrong, you can not only get the claim but also book the doctor. On top of it, you can claim interest on money, inconvenience charges and mental trauma compensation.

Hope it helps..
May i have your contact number sir, i may can help you.
ARC is totally bad don't go with ARC go with other...

This is totally Frod...
hi guys, just got a call from ARC marketing executive for ARC Insurance.. what should i do. shall i go with it or not..
Earlier ARC Service was very Good, Now I think that the Company has gone Bankrupt and they do not have money to pay for their Members . In fact they take a Group Insurance with United India Insurance or Oriental Insurance.. But I don't know for what reason they do not Pay on Time.. In my Nephew's Case, the Claim papers were sent in the month of Feb 2013 and even after 4 months they are saying that it is Processing, Now today I got a call that since the Hospitalization was not for 24 hours, they will not pay the claim. But in the discharge Summary, the time and date of Admission and Discharge is mentioned where it says that the patient was hospitalized for more than 24 hours.. They are trying to find silly reasons to avoid paying the claim of Rs. 8500/- I have a corporate Insurance for my Staff and House Members with ARC which I am having from 8 years which I am going to Cancel now.
I am Deepa .P I holded this ARC for 7 years but in vain all these cheaters plan and they seel their product stating anything happens we will reimburse but when i had my shoulder cuff muscle torn they came to get signature on the claim form trusting which i went ahead with a scan which costed me 6800/- and then a guy came to collect the bills then they sent a letter after 10 days stating no accident or trauma seen. and told they will not refund for ligament tear.if i had know these people are such cheaters i would have never opted for this insurance.PLEASE DO NOT GO FOR ARC THEY ARE CROOKS AND THEY TAKE YOUR MONEY WITH OUT PAIN AND DON'T HELP YOU WHEN UR IN PAIN. THEY DO NOT REFUND FOR ALL THE ACCIDENTS WHICH CAN HAPPEN TO A PERSON.
My mother is diabetes patient, last December while walking she lost control and fell on the floor, she got sever head injury, I have taken ARC insurance for my entire family ( the policy is continued from 2008 to till date 2014).

when i saw her with pool of blood, i thought ARC guys will help, i called them to send ambulance, they reported it will take 1 hour to send ambulance and they told me take her to nearby hospital and do first AID, i took her to Prasanth hospital at bommanahalli and she was treated by surgeon,

They suspected blood vein on head was cut she needs to be taken to operation theater to do stitches, after OT she was kept in ICU for 2 hours then she was moved to bed all happened on Saturday.

ARC executive mentioned you settle the bill and opt for reimbursement, i have accepted and discharged from hospital after settling bill, the executive came to my home on monday ( 2 days after incident).

He was checking for bills and questioning about treatment and questioning about bill breakup ( i told him what ever treatment was given i have a bill and discharge summary if you have doubt you can check with Prasanth hospital ( by luck the hospital is registered with ARC).

they asked me to call after 30 days to know claim status when i called they mentioned 30 working days ( call after 20 days).

i seriously feel like they are cheating company, i have decided to stop this insurance from this year and look for some good insurance.

I would suggest you to not to take ARC insurance.
Very dump service. Never settle the claims.

I've submitted all my documents one month back itself. For 35 days of time period they were saying I get the claim amount. But 36th day all of sudden they called me and said I've not given original bills. This is such a pathetic service I've never seen in any of the industry.

Kindly someone take it up very seriously and assist the customers on proper manner.

Very shameful service.

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