[Resolved] Acer — poor service by service center

[Resolved] Acer — poor service by service center

M Mithun sharma from Anand, Gujarat

i have the acer aspire 5573 series laptop . in the starting of second year my laptop power button stopped working. so i have showed it to the Galaxy infotech meerut. to fix the problem. they took it to the acer authrized service center at meerut. they informed me that they have changed the whole chip to fix that problem & charged Rs. 1050. for that. but after 8-9 days the same problem occure . at that time i was in kota rajasthan. where i show my laptop to a computer guy which tells me that they haven't change the chip. totaly fraud. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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VIPIN V P

from Mumbai, Maharashtra

sir,
I am vipin, i bought a acer desktop one year before at Kaithamukku, Trivandrum, Kerala. Three months later a beep sound from processor and no display on monitor. I reported to the authorized service center, a service engineer came and clean the RAM, it began to run, two months later the same problem rises within the warranty period.RAM replaced, MOTHERBOARD replaced, after that completely dead. I am not satisfied your service.Please my serial number AWP040V[protected]LE. i need a reply immediately. My email ID is [protected]@gmail.com. my mob:[protected].