Acer / Laptop Aspire 4530 — Received defective laptop and not repaired

Acer / Laptop Aspire 4530 — Received defective laptop and not repaired

Y Yogendra from Bengaluru, Karnataka

1. I purchased a ACER ASPIRE 4530 laptop from CROMA, Banglore on 9th May 2009 2. After a week I start facing problem with MIC and CAMERA 3. On 23rd of June I register a online complaint with ACER regarding my problem 4. On 24th June I went ACER service center “Compherals” 5. They kept my laptop for so many days and given me back on 7th July 09 without problem solved, they told me that the replace all the important parts of laptop like motherboard, mic, CD ROM etc. but unable to resolve the problem…. 6. Now till date I m with the same problems MIC and CAMERA both…. 7. Because of that I already lost my two important IT projects and going to lost another one…. Shop address - CROMA Eva Mall, Eva Brigade Road, Banglore - 560025, Ph[protected] on dated 9th May 2009 of Rs. 32000.00, Bill No.[protected], Served by Nachappa (501769). E-mail- Acer Service Center addres - "COMPHERALS", 2A Alsa Glenridge, 32, Langford Road, Banglore - 560025, Ph[protected]/19/20, [protected]@vsnl.net, ACC ID -COM080. [protected]@AIRTELMAIL.IN, [protected]@vsnl.net, [protected]@acer.co.in, [protected]@acer.co.in, Was this information helpful? No (0) Yes (0)

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tarique nasar

from Mumbai, Maharashtra

mere aspire 4530 ka camra kabhi kam kerta hai or kabhi nhi.
plz giv me suggetion.
i m stay in hyderabad.

Krishna Mathur

from Pune, Maharashtra

Acer — Aspire 4530 Laptop problems

I bought an Acer laptop (Aspire 4530) two months ago (22 Jul 09). I have faced a lot of problems and it has already been to the service center 2 times and still the problem has not been fixed. Customer care asks me to call the service center and the ask me to call them. I have spent my money and I doubt my decision about acer.

The time and date of the laptop changes in BIOS after I shut it down or hibernate. I registered a complaint and went to the service center and they said that the battery contacts were not proper and they have fixed it. It still wasn't fixed. Then I had to re-open the case and this time they changed the motherboard. After getting it back from them, I tried it on all the MS OS which are in market (XP, Vista, 7). The problem persists on each of them. I am working in technology field and hence I can see that the problem is in the H/W as the BIOS time and date changes.

Service center people say that they have changed the board and that's the most they can do. Customer care people say that I need to contact service center. This is a new laptop. I think with a new laptop having so many problems, this piece should be replaced.

Mr.Manoj

from Bengaluru, Karnataka

i have aiready lounge a complaint regarding my acer model, EMACHINES D725 .its cd or dvd rom is not reading .have visited on17-03-10.my case id[protected], job no.-5022.what happens pl;reply me soon on [protected]. waiting for u at extreme point.