Acer Lcd Monitor — ignoring customer

With reference to my complaint dated 26 Feb 2010.
My son Ateeq ur Rehman purchased acer LCD monitor Model No- AL 2017 A having Serial Number : ETL[protected] ON 6TH of Sept 2007 from Cost to Cost at Nehru Place. But it is not working now.Even after repeated requests their customer care service is not responding.I think that their market sell in our country is so high that they don`t need to care about their customers or consumer forum or even consumer courts.On telephone they talk irresponsibly and don`t respond E-mails.
If the serial no.does not match with their data bank then why do they registered the same Serial number at their web site successfully after the purchase.
This attitude of such a reputed company is very dangerous for general public they are exploiting us knowingly.On other hand the government is giving all the benefits for these foreign brands and no protection for us.
When we talk to the shopkeepers in the market(Nehru place),they told us that ACER is closing their business in INDIA soon .If it is correct then who will be responsible to our loss and agony.I have only faith on the consumer forum and the sufferers, please unite help each other and respond.
Regards
Habibur Rehman
<rehman.[protected]@gmail.com>
511,main Road,Jafarabad,Delhi-110053
[protected]