Acer Timelinex 5830tg — hardisk problem

i've bought acer timeline laptop on Sep 7 2011 in chandigarh...I was unable to take a backup intially and had booting error after 6 months and replaced my hardisk...now am having starting error...gave it in Redington India Chennai...15 days gone still they haven't repaired my laptop..poor product and poor service.
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Hello,

We apologize for the inconvenience caused to you by the service centre. Please provide us your contact details, Acer India will get in touch with you to resolve the issue.

We look forwaard to hearing from you.

Thanks.
Acer India
my complaint no.082112-8
my contact no.[protected]

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