Comments
ACT Broadband — issue not resolved for 5 days
I have registered a complaint on May 9th (complaint number 0899184) regarding the Internet issue and i had called the customer care multiple times. Everytime i call, i get a response that it will be attended shortly. But no response after that. Worst customer service. ACT is v v v good
This issue is not resolved for more than a month now. (compliant number - [protected]). Really fed up with ACT.
ACT is very Poor in service
Never choose as your ISP, to avoid regret in future or too late by falling into their trap of 6 months advance . Take my word as customer voice
Never choose as your ISP, to avoid regret in future or too late by falling into their trap of 6 months advance . Take my word as customer voice
Hello Aniket Anand,
We are extremely sorry for the inconvenience. We will make sure the problem is resolved at the earliest. Please provide us your registered contact number and we will get back to you ASAP.
Regards
ACT Broadband
We are extremely sorry for the inconvenience. We will make sure the problem is resolved at the earliest. Please provide us your registered contact number and we will get back to you ASAP.
Regards
ACT Broadband
I TRUST any info on web with back up information to defend the incident
I plan to start a blog/threat in a leading forum, where customers who are unhappy with ACT service can post their grievance with Proof.
E.g If you are not happy, please provide the following information
1. What is the deficit service
2. What is the complaint number
3. Make sure to collect date, time, person name to whom you are talking to and their feedback ( if possible, please record the call)
4. If no communication for certain days, then mention that in detail
Let us give more visibility to problems and elaborate and discuss EVERYTHING here to bring the TRUTH to the reader
Let readers decide based on the information.
If anyone challenges, then Customer id and Proof, call recording and other communication proof can be shared, to increase the reach of debate more
I plan to start a blog/threat in a leading forum, where customers who are unhappy with ACT service can post their grievance with Proof.
E.g If you are not happy, please provide the following information
1. What is the deficit service
2. What is the complaint number
3. Make sure to collect date, time, person name to whom you are talking to and their feedback ( if possible, please record the call)
4. If no communication for certain days, then mention that in detail
Let us give more visibility to problems and elaborate and discuss EVERYTHING here to bring the TRUTH to the reader
Let readers decide based on the information.
If anyone challenges, then Customer id and Proof, call recording and other communication proof can be shared, to increase the reach of debate more
Beam Fiber — no Internet service
There is no Internet service since yday, have been calling customer service no its all busy, connection is registered under no [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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55%
Complaints
4556
Pending
512
Resolved
2326
+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
TRUE, GUESS I SHOULD HAVE READ THIS BEFORE APPLYING for my broadband with 6months advance money :(
ACT IS BAD .
Apr 2013