[Resolved]  Adani Energy Ltd, Ahmedabad — Delay in PNG Connection

Adani Energy Ltd — Gas Connection

I applied for ADANI Gas Connection in June 2008, vide my Customer ID No. [protected] and had paid the requisite amount as advised by them. In the month of May 2009, I got the Gas point, Meter and Geezer point installed. But the work of joining the pipe between gas stove and PNG gas point is kept pending by them. The people who had attended the above work told me that they will be back in a week to complete the gas connection. But till today, nobody has visited my premises in spite of my contacting them personally and regular follow-ups on phone. Whenever I contacts them on phone, I gets sterotyped answer "will be attended soon". But no positive action is found from them. I hope, through this forum at least I will get a positive response from Adani and am anxiosuly awaiting for the same.

Thank you.
Dakshesh J. Raval
303, Krishnaboomi Apartment
36/s, Jayant Park Society
Bhaduatnagar, Maninagar
Ahmedabad 380 050.
Mobile: [protected]

I have one connection of my house resntly. i have received bill, in this bill the charge of extra conection has been different at the time of bolling & i have talk to your coustomer service reprenstive she is not answer of this problem so pls clear the issue.

adani — incomplete connection

I my self vijay n soni . My resident address is C/3, Vasoya park,Opp. Sarvoday school,Ghatlodia,Ahmedabad. I have registered with Adani gas for gas connection .I have also paid Rs 1000/ for that.My ID no. is [protected]. During pipelying in my society my resident was under renovation so the team who was lying the pipe told me to lay pipeline after complition of renovation.My renovation work is completed only flooring of varndah is kept open for pipelying, because i cannot complete before pipelying.there after i had informed to Adani gas To complete pipelying so that i can complete my flooring work, which is yet in unfinish condition. Science june 2009 I am asking Adani gas to complete pipielying I have also booked mycomplained to them my complain no. is c[protected] in this regard they told me, that the laying will becompleted by end of june 2009.Since to-date 3rd sept. pipelying work is not started. Whenever I make complaint they do not answer me properly also they donot give any phone numbers of higher authority to talk. I request to do me favour.

DEAR EXECUTIVE

MY CUSTOME ID NO. [protected]

INVOICE NO. R[protected]

PAYMENT MADE THROUGH DENA BANK NAVRANGPURA BRANCH - CHEQUE NO. 650605 DATED 6/11/09 - STILL NOT DEBITED TO MY ACCOUNT. CHEQUE DEPOSITED AT HDFC BANK ATM - NAVARANPURA BRANCH.

MEANWHILE SECOND CHEQUE ISSUE FROM ICICIBANK JMC HOUSE BRANCH FOR SAME AMOUT.

I THINK FIRST CHEQUE HAS BEEN MISPLACED BY U PEOPLE AS I INQUIRED AT HDFC BANK, THEY TOLD THAT II HAS BEEN FORWARDED TO U PEOPLE.

PLS BE CAREFUL- AND BE FAST IN CHEQUE COLLECTION THAT WILL BE USEFUL TO U IN FUND UTILISATION AND LOST OF REVENUE

REGARDS

VIPUL SHETH

dear sir,

we had applied for a adani png at residence at jivarajpark area in ahmedabad.
now the problem is regarding the installation of meter and pipe lines. On the first sight visit your engineer suggest that there is some hight problem for installing the meter, he told me that we should increase the hight of the wall but in our society all residence have been installed the meter on a height which we having the same at our residence, then after 2 or 3 days your engineer comes and said that we will install the meter on other side of wall, and he decided the proper height him self, in the same i had adviced that the height is heigher then the other installed meters now after installing the meter you enginner said that the height of the meter is so heigh so we need to re fit the meter. now you enginner were asking for 500/- for re fitting of the meter and as of him fault and we are not given any communication from the company.

one other problem is that they are demanding 600/- as a labour charges for fittings.


Now i dont want any connections i want my deposite return asap. how the painfull services are provided just check...


company loosing its name as well as reputation and customers if company provide this kind of rubbishhhhh service to the customers


Prathmesh Dangi

[protected]

For Customer ID [protected], connection is left pending from last four months of payment made to M/s Adani. Gas connection contractor is telling to manage with them for paying extra amount. People in our society who has paid money to Adani after we have made payment e.g. Bl. no. 29 and 30 have already got connection as they have managed with contractor.

Really pitty ful situation for such a growing company.

Following is reply to my reminder made to adani dated 12th Feb 10.
...
Dear Sir,

With refrence to your complain for pending connection work (ref num C[protected] we regret for the delay of your connection work, we have already esclated your case with high priority and will be resolved very soon, we are putting our utmost efforts for urgent resolution of your requst.

You can also contact to our customer care number[protected] from 08:30AM to 07:30PM and our area offices in Memnagar and Maninagar from 9.00AM to 7:00PM for any future information and assistance from our side.

Regards,
Customer Care
Adani Gas
...

Till date we are wondering for gas connection...

Dear sir,

My customer ID is [protected]

This is to inform you that my home is closed since[protected], as the tenant had vacated the same. His utilisation of Gas ( Meter Reading) 44.621 units, However it is observed that the Bill for June has been received for about ₹1700/-- which is on a higher side.

I shall feel thankful if the actual usage and amount is advised to me to enable me to make the payment.

2. Please note that the house is still closed / Locked the minimum charges applicable should please be billed to me.

Regards

Roshan Dhar
G-401, Shri Nanad Nagar -5
Vejalpur Ahmedabad.


Please arrange to send me E-bill, on my following email ID :
roshan.[protected]@gmail.com