Agarwal Packers And Movers — Service not provided and claim for damage

I Had booked one consignment With M/s Agarwal Packers and Movers,Bhubneswer consignment no. 4104034 on 31st Oct 2010 from Lanjigarh for Mansa which reached Mansa on11th Nov 2010.

I had to pay Rs.500 (Rs Five Hundred only) as unloading Charges as there was no unloading labour available with the truck. Also Material could not be unpacked as no unpacking labour was available. Charges for both these unloading and unpacking were already paid by me in the bill.

Also after unpacking of material, it was found that AC front panel was broken and it reached in a very bad condition, the same was informed to M/s Agarwal Packers and Movers through mail. The AC was already insured by M/s Agarwal Packers for any damage, but as the repairing charges of AC was approx Rs 5000 so thought of disposing it off and the same was already conveyed to the party over phone and they agreed to the same. However, I have not disposed off the AC till date and requested them to take necessry action from their end. But M/s Agarwal Packers and Movers are not willing to refund me any money for unloading, unpacking and reairing of AC.

You are requested to intervene in the matter and help me in getting my claim o[censored]nloading, unpacking and AC damages.
The details of the party are as follows:-
Mail ID - [protected]@drsindia.in
Ph:- [protected]
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Agarwal Packers and Movers — delay in service and continuous increase in the price

This was the most pathetic experience from the SO CALLED India's no.1 packers. They promised to move my baggage in 6500 and said that the person will come at 7pm who finally turned at 10.0PM on that day. When they moved my luggage from IIT to panvel, they had charged 8500 which was 2000 more than what was decided.
Then I asked them to shift the luggage from Panvel to Bangalore which is not yet done and it's been more than 15 days now. Every day I call them up and they say that they will pick it up the next day but that day has not yet come. One day their person cam to collect it and he was asking for 1000 more to shift the same luggage for NO REASON and on denial he ran away stating the lie that he was going to have dinner from which he never came back. I have almost spent more than 200 Rs in STD calls and many of times they just pick the phone and hang it up saying call up tomorrow. When you give them the order they will call you 100 times but when you pay them some amount then the behavior changes drastically. You will never get calls and promised times and then out of frustration you have to call them up again and again and if you are fortunate then you end up talking to them. Every time you are made to talk to different person and at times few of them start fighting with you on phone and say a stuff like "assume that I have ran away taking your money". Till now I have received VERY BAD response from them and recommend NOT TO GO FOR IT. PLEASE PLEASE READ THE REVIEWS ON NET BEFORE GIVING YOUR VALUABLE LUGGAGE TO ANY SCRAPPED COMPANY.

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    Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India - 110034
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