I had used their services to transport my stuff from Bangalore to Mumbai. They made me wait for 3 hours for loading as they did not have a container to load stuff. The packing boys demanded more money and did not even return change on the bill. In Mumbai, the delivery was promised at 3pm but did not come until 8.30pm, they was no reply from their side and we had to call up multiple people to track and nobody was professional. the boys were not taking any care while unpacking and because of late night did not even unpack entirely.
They are just charging premium for a sub standard service and take advance payment in full so that they can do what they feel like and not service anymore. The staff is very rude and no complaint system in place, the toll free number gives you a number to call on your own and follow up, there was no service complaint number shared and neither nobody called to check. Was this information helpful? |
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