| Address: | Gautam Buddha Nagar, Uttar Pradesh |
Ref : GC No. 4075728 dated 22/01/2011
Shifting of Indica DLS car from Udupi to Delhi
The consignment was booked from udupi on 22/01/11 with a committement to deliver in 5 days i.e on 27/01/11. Full advance cash payment of Rs.14000/ - was paid at udupi before booking the vehicle.
The car was in an excellent running condition with a total run of 29000 Kms.
The car has been delivered after lot of follow up on 02/02/11 i.e. after 12 days. Their representative Bhagwan sharma ([protected]) stopped lifting my phone calls after 25/01/11.
On delivery the following things are observed:
1. There is full oil spillage inside the bonet and engine oil is leaking. It seems the vehicle has been driven very rashly with unexperienced driver. It seems the vehicle has been brought driving from Udupi to Delhi. Oil pipes have been punctured and sticked to the engine with some gum or soap.
2. The Diesel tank was empty when delivered. Whereas during handing over Half tank diesel was available in fuel tank.
3. One Mud flap is missing
4. Front left fender lining has broken and mud has entered the engine compartment.
5. Coolant worth Rs.800/- has been taken out from the coolant tank.
6. Auto lock system speakers have been damaged & removed
7. Spare Halogen Head lamp bulbs 2 nos & one torch has been taken out from the front cabinet.
An estimate of Rs.8000/ has been given by TATA service centre (Ayush Motors-[protected]) for attending these.
An expense of around Rs.10000/- was done to get the car in working condition. I am requesting for reimbursement of this claim but they are not responding to my e.mails. I have already sent 12 reminders to them on this issue.
RK Ojha
Moser Baer (Delhi)
Mobile : [protected]
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