[Resolved]  Air India — Web Checkin hassles

Address:Mumbai City, Maharashtra

1. In the list of locations for submitting complaint/feedback.Mumbai is not listed. What a joke!!!
2.I tried web checkin and for 2 days I was told system is Busy. I called CC and they gave me[protected]. I called and did not get through. I called CC again and this time they gave a different no.[protected]. I called that no and they gave me[protected]. I called that no and they gave me 28318116/28318444. These no kept on ringing.
It is a embaressement taking AI and I am hope it is soon in the hands of Jet Airways or KF. Spare the Indian citizens the embaressement of calling AI the national carrier. It's the worst.
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Aug 13, 2020
Complaint marked as Resolved 
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I have the same experience. Air India is clearly a shame for us Indians. The call centre execs are quite rude as well.

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