Aircel — aircel capping internet speed in non capping plan | |||
I am using aircel internet plan of rs301 which gives unlimited data with no speed capping but aircel has capped my speed to 5kb/s. I have activated this plan because in this plan there is no speed capping and speed capping is only in plan 14 and 98.... I want justice.even they have marked on their official website that in plan 14 speed will be capped after 250mb and in rs 98 plan speed will be capped after 2gb but in other plan there will be no speed capping. now low speed is frustrating. also in local stores there is a banner on which its written that speed capping is only in 14 and 98 rs plan. please help me. mobile no [protected]. mail [protected]@gmail.com Was this information helpful? | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Warm regards,
Thanks!
Team Aircel India