[Resolved]  Aircel Bill — Aircel Bill

I have taken aircel CUG connection and i found the bill calculation is a total mess-up. I am under speak 225 plan which has 600 min free and 6000 sms free per month. I may use 150-200 sms per month and 500-700 min calls. they skip some 2 days from the bill start date and reply you used the free calls with in those 2 days.Last month i did not payed my bill and they disconnected my connection. i checked my unbilled amount and they said 430 rs on the first day(connection disconnected). The very next day i again asked them to give me the unbilled amount details they said it is 520. i asked them how is it possible, You disconnected my outgoing calls/SMS. i cant browse also then how you the unbilled amount got increased. but they were not able to give proper reason for the increase. They are not giving proper details about the free call/usage. If we call customer care and ask for details they are not proving any details about the free call charges.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I never received my aircel bill on time... so plz i requestu to kindly send my bill in my mail
ID.[protected]@playwin.esselgroup.com
I have not received in my aircel bill on time and any month, Please send my bill in my mail ID [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information