[Resolved]  Aircel — Roaming connection problem

Hi,

My phone number is [protected](prepaid). Currently my parents are in Velore hospital on roaming. Till tomorrow incomming/outgoing was okay but I am unable to do incomming/outgoing call from today. Phone is registered in WB. I called to customer care WB today from NJ, USA. They assigned me the below complain no 4167043.

Can you please look into this matter as an urgent bais?


Regards,
Santanu
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hy ! I m using prepaid aircel and activated 98 gprs plan. But aircel is nt giving me good service .So use mobile offiece of airtel
Dear Mr. Popat Patil,

We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.

At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information