[Resolved]  Aircel — No customer service response!

I m camplanind about response

My no is [protected] n I can't browse Internet xo I kol up to 198 an since 3 days whenever I use to kol to 198 thy didn't response my kol. ...I m fed up with dis network there is no value for customer's. ...m going to port dis no or else I will throw in dustbin

Dear Customer(GERSIAL),

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at [protected]@aircel.co.in

Dear Customer(sridar satti),

We apologize for the inconvenience caused. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(Amanm978),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Alternate No.:
Location (including nearest landmark where issue is witnessed):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer(tanet12),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Customer (umasakthivel),

We would like to suggest you please share the below-mentioned details for your account security so that we can process your request.

Last recharge amount :
Date of birth :

Warm Regards,
Aircel Social Media Team

Dear Customer(Amanm978),

Our team tried to contact you on 22/6/2016 at 10:22 AM but the number was switched off. Please share alternate number along with convenient time to get in touch with you.

Thanks and Regards,
Aircel Social Media Team

Dear Customer(tanet12),

We've checked and found that you've not selected Aircel network in manual mode. Hence, we request you to do that same and let us know if issue still persists.

Thanks and Regards,
Aircel Social Media Team