[Resolved] Aircel — VERY SLOW INTERNET SURFING SPEED THROUGH GPRS | |
I have purchased an AIRCEL sim card for basically using it for surfing internet on computer through GPRS. It was told to me several times by Aircel customer support representatives that I will get a surfing speed of at least 20 to 30 Kbps. But I am sorry to say that I am getting a very slow surfing speed (not even 2Kbps) & is intermittent too. Despite of repeated complaints to Aircel customer care, no action has been taken to improve internet surfing speed. It is hopeless to surf internet with Aircel. I use to keep on refreshing web pages again & again wasting my valuable time. It seems that Aircel is making fool of customers in the name of internet services. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
25 Comments | |
Comments
I have purchased an AIRCEL sim card for basically using it for surfing internet on computer through GPRS. It was told to me several times by Aircel customer support representatives that I will get a surfing speed of at least 20 to 30 Kbps. But I am sorry to say that I am getting a very slow surfing speed (not even 2Kbps) & is intermittent too. Despite of repeated complaints to Aircel customer care, no action has been taken to improve internet surfing speed. It is hopeless to surf internet with Aircel. I use to keep on refreshing web pages again & again wasting my valuable time. It seems that Aircel is making fool of customers in the name of internet services
my internet speed was low so some times connection to provide the error is could ont find the server so please redeuse this error thank you
internet low speed so some ties disconnect my internet please find this error thank you
Dear Mr. Deshmukh,
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in our website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information on same.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in our website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information on same.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
They are very true my friend, it actually gives 40-60 kbps speed, what you can do is, try and refresh the GPRS settings on your set and trust me it works
i recently purchased an aircel sim in delhi, only for using its unlimited p.i but to my surprise i found it very hard to use so called unlimited p.i on my mobile. from the vry ist day of activatng p.i 98 my gprs don't worked properly. cud u plz help me out as ths tym i am havng a bad experience with ur gprs services. thanks in advance my no. is [protected]
Try resetting your gprs settings – works wonders…
Dear Mr. Bothra,
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information about the amount deduction.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
Thank you for writing to AIRCEL.
We regret the inconvenience caused to you.
With reference to your feedback updated in website, we request you to provide us your Aircel number with alternate contact number for further assistance.
You can also get in touch with us on [protected] for more information about the amount deduction.
Thanking you and assuring you of our best services always.
Warm Regards
Gayathri
AIRCEL
Customer Service
In case you require any further assistance, please
Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in
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Aircel — slow gprs internet speed
speed of my gprs connection is 115 kbps but i get only 30% of internet speed, [protected]