[Resolved] Aircel — VERY SLOW INTERNET SURFING SPEED THROUGH GPRS, Page 2

[Resolved] Aircel — VERY SLOW INTERNET SURFING SPEED THROUGH GPRS

G GYAN PRAKASH from Chennai, Tamil Nadu

I have purchased an AIRCEL sim card for basically using it for surfing internet on computer through GPRS. It was told to me several times by Aircel customer support representatives that I will get a surfing speed of at least 20 to 30 Kbps. But I am sorry to say that I am getting a very slow surfing speed (not even 2Kbps) & is intermittent too. Despite of repeated complaints to Aircel customer care, no action has been taken to improve internet surfing speed. It is hopeless to surf internet with Aircel. I use to keep on refreshing web pages again & again wasting my valuable time. It seems that Aircel is making fool of customers in the name of internet services. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Gyan,
We regret the inconvenience caused.
Please help us with your Aircel Mobile number so that we can forward your details to the concerned department and get your issue resolved.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us at https://twitter.com/Aircel
Thanks!
Team Aircel India.

Amaraute

I recharged with 195 for unlimited but not google page is open. Customer care is also not avalable saying busy and disconnect the call. Aircel making fool to the customer. I am going to consumer coart. Hope I will get solutuon.

shiwa29

from Mumbai, Maharashtra

Hi sir
I Shiwa singh has try to call your castamer care to help me but they cant hepl me i called on 121 and they are taling that u had called on 198 my intern is very slow plz help to solw my problam my mob number is [protected]

Naga Chavakula

from Hyderabad, Telangana

Hi,

I am from Hyderabad I purchased aircel sim recently, believe me that the speed is too low that I cant even open any web page other than google while I visited the store and tested from there there were no issues with the speed but while I tested from other locations (kukatpally) the speed was horrible. I had to spend hours to reach customer support but there was no proper response from them.

Regards,
Naga Ram

Shirishghorpade

My Number is [protected],
About Aircel my experience is very worst...
Every time I recharge for an internet but Apart from Whats app none of anyapplication gets connected to internet, neither i am able to open anywebsite from any browser.
To be clear if you are responding on my query/ feedback :- I am not facing this issue in any particular area. Almost in all the Places of Maharashtra I am facing the same issue...

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