[Resolved] Aircel — Poor gprs connectivity | |
Mobile no:[protected] name:sajmil mk dear sir, i am a new aircel prepaid customer.I recharge 98 pocket internet pack.The service was activated.But i have the problem of very low speed gprs.I am staying asok nagar(LM:BACK SIDE OF GARUDA MALL) bangalore.The speed is below 1 kb,so loading a page need more than 5 minutes.I browse via mobile only. I call customer care executive more than 3 times.Their reply was not satisfying.I tried gprs in brigade road and m g road.But same thing happen.I am using nokia n70.The phone working fine.I think that tower or ur server problem.So pls correct the problem suddenly. give me the reply of actual problem Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Actually i have the same problem .Aircel giving bad gprs connectivity
Reply
"Well I understand your cause of worry, but the speed I enjoy is pretty good so I would suggest you to try and reset the GPRS settings and hopefully your will get a far better speed which you are getting now or else you could visit the nearest company store and meet the technical guy there, he will surely solve your problem. Good luck
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sir i am having poor gprs connectivity on my num [protected] so i would request u to either refund my money or giving me proper services or i wiil lodge complaint in govt court
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
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