[Resolved] Aircel — My Voter ID has been put for some other one | |
This is Anuradha Gupta From Kanpur(Uttar Pradesh), I have purchased an aircell sim card from a retailer Bala Ji Telecom (Mall Road) 1.5 months ago & accordingly i have submitted customer detail form, photographs, my voter id copy as a indian residential proof.That time i requested to the retailer to submit the form detail carefully & he has assured me that he will do his job.besides it i do not use this sim regularly, i used it only for not more than 2-3 times.as on today 23rd October i put my aircel sim to my mobile & called to the customer care for the general enquirey of message card.They asked my name & they were suprised when i told them i am Anuradha speaking they awared me that the existing sim having Mobile No.: [protected] is in name of Mr.R.Misra & then i contacted to the aircel local customer care office they also told me the same information.I am so worried that if my no. is alloted in others name then who is alloted to the number on my voters id & name.Is there any procedure to know the information & to get recover from this problem, pls. pls. help me, i am so heplless at this time ?????? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Well I believe there is a misfeed of information in your case. What you should do is wasting no further time visit the nearest Aircel store carry and show them the same documents which had been used. I am sure this simple issue would be sorted in no time. All the best.
Reply
Dear Ms Gupta,
This seems to be an issue of the misfeed of information and to srtout the issue we need your complete address since your contact details are not available, we are not abel to mlcoate younas your Aircel no is switched off. Request you to kinldy get in touch with our Aircel Stores at Elmart Crossing, near Murry Fly Over, Express road Kanpur and we shall be gald to correct this in no time.
or you can send your alternate contact no on the care.[protected]@aircel.co.in and some one from company will get in touch with you.
This seems to be an issue of the misfeed of information and to srtout the issue we need your complete address since your contact details are not available, we are not abel to mlcoate younas your Aircel no is switched off. Request you to kinldy get in touch with our Aircel Stores at Elmart Crossing, near Murry Fly Over, Express road Kanpur and we shall be gald to correct this in no time.
or you can send your alternate contact no on the care.[protected]@aircel.co.in and some one from company will get in touch with you.
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