Aircel — vas $ revised rates | |
sir / madam i had been calling US (ISD) @ 2rs per at that time i ad per second call rates. but this time on29oct aircel has deducted [protected]@6.30 per min . when i had a talk with them they SAID u had opted for lifetime per second call plan . but per second call plan is only 4 local $ std . there is no information about change in ISD rates. my acoount balhas been deducted with 24 rs instead of 8 rs. when i call to customer care they made me hold for 4-5min and subsequently disconect call . secondly last month they had automatically deducted 30 rs for a service but i had got a refund after talking with them . and i had also call to deactivate the service 4 which i had been charged 4 rs . but again after 1 month they again deduct 30 rs please hav a look on this matter . THANKING U mobile no [protected] kshitiz pahwa [protected]@GMAIL.COM Was this information helpful? | |
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I do agree these unnecessary charges do irritate a customer however I must tell you that since these processes are all automated without your consent nothing can be activated. As far as the ISD rates are applicable I would suggest you to visit the nearest Aircel store and speak to the customer care executives and understand your plan clearly. I am sure this would leave no ambiguities in your mind…
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