Aircel — Unnecessary subscribe

Aircel is kept deducting money from my account balance for cricket alert, for which I have never subscribe. When they have deducted the first time I even sent them SMS for unsubsribe eve though I have never subscribe for it. But still they deducted money twice on same day. After that to them customer care service but they are kept on saying that I have subscibed for cricket alert. Because of this I am not even able to recharge my account. I advise all the people don't use aircel.

Yes there must be some service which has been activated, just ask for the deactivation and also activate your DND service to avoid unwanted calls and messages.

Dear Mr. Ahmad,

Thank you for writing to AIRCEL.

We regret the inconvenience caused to you.

With reference to your feedback updated in website, we request you to provide us your Aircel number with alternate contact number for further assistance.

You can also get in touch with us on [protected] for more information about the amount deduction.

Thanking you and assuring you of our best services always.

Warm Regards

Gayathri
AIRCEL
Customer Service


In case you require any further assistance, please

Ø Call the toll free number 121, available only from your local Aircel mobile.
Ø Call at [protected], in case you are not using an Aircel Connection (not a toll free number).
Ø Mail us at care.[protected]@aircel.co.in

My name is jainendra i have porblem of pin 2 block,
please send me the PUK 2 no.
sim card no is[protected] 3
phone no. [protected]
kindly help me it argent
my alternate ph. no. & i.d. is [protected], [protected]@gmail.com

I purchased aircel sim in krishnagiri, tamil nadu. And i activated dialler tune. Now i like to deactivate that dialler tune, i tried customercare number [protected], its going to IVR. I am tring to deactivate my dialler tune for 3 days. Based on IVR information i got answer like send DT UNSUB to 5300003. As per IVR instruction i sent msg to 5300003. I got reply from aircel as This mobile fragment is not listed with us. I m really upset for past 3 days.

I called chennai customer care number. They gave this number [protected]. Please help me to talk with aircel customercare associate.

Regards,
Srinivasan.V
[protected]