[Resolved] Aircel Cellular Ltd — AIRCEL Nodal Officers- No response/not picking up the phone | |||
No body is picking up the phone as mentioned in AIRCEL website for Nodal Officers. I have fed up of giving complaints in AIRCEL and no proper response from AIRCEL executives. My Contact number - [protected] ________________________________________________________________________________...⇄ Chennai Nodal Officer: Farhath Naz Ara Email: [protected]@aircel.co.in Write to Address: Aircel Cellular Ltd, Senior Manager 5th Floor, Spencer Plaza 769, Anna Salai Chennai - 600 002. Telephone :[protected] Extn: 7613 Fax:[protected] Appellate Authority Location Nodal Officer: Mr. IVJ Pradeep appellate.[protected]@aircel.co.in Write to Address: Aircel Cellular Ltd, No.301,(Old No.193) Poonamallee High Road, Kilpauk,Chennai - 600 010. T:[protected] Extn: 7654 Fax:[protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 30, 2015 Aircel Customer Care's response Hi aryasanjeev, We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day. Thanks and Regards Customer Service Officer | Social Care Team Email us at [protected]@aircel.co.in | |||
 101 Comments | |||
Comments
Hi I'm muthukumar
My mobile number [protected](aircel) this month bill was 1390 due to vas(gprs)service used I'm used only 250 mb but charges for 900 mb 900 rupees.another automatically plan change in customer service another any request minimum 2 to 5 days reply action so aircel network problem change your attitude
My mobile number [protected](aircel) this month bill was 1390 due to vas(gprs)service used I'm used only 250 mb but charges for 900 mb 900 rupees.another automatically plan change in customer service another any request minimum 2 to 5 days reply action so aircel network problem change your attitude
Hi,
I have recharged aircel 3g internet pack 06/07/2015.I have to pay 255 rupees for online for the below site.
"https://epayment.aircel.com/online-recharge"
They mentioned 2GB data for 28 days. But i have received 1.25GB. I asked
aircel customer care, simply they told "Sorry sir, plan is changed". I didn't see any new plan changes for the online recharge site. But the online site they mentioned 2GB data for 28 days.
Please do the needful. Otherwise i will plan to change other network.
My Cell No : [protected]
Note : I am using more than 6 year in aircel network.
I have attached proof.
Regards,
Saravanakumar D
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I have recharged aircel 3g internet pack 06/07/2015.I have to pay 255 rupees for online for the below site.
"https://epayment.aircel.com/online-recharge"
They mentioned 2GB data for 28 days. But i have received 1.25GB. I asked
aircel customer care, simply they told "Sorry sir, plan is changed". I didn't see any new plan changes for the online recharge site. But the online site they mentioned 2GB data for 28 days.
Please do the needful. Otherwise i will plan to change other network.
My Cell No : [protected]
Note : I am using more than 6 year in aircel network.
I have attached proof.
Regards,
Saravanakumar D
Dear Team,
Thank you for your Immediate action. Really I am happy for your service.
Regards,
Saravanakumar D
Thank you for your Immediate action. Really I am happy for your service.
Regards,
Saravanakumar D
Hello,
My number is [protected]. I have made payment Rs13100 instead of 1319. On 25th August . The customer service, said the amount will not given back to the customer.
Thanks,
Muthuramalingam Subramanian.
My number is [protected]. I have made payment Rs13100 instead of 1319. On 25th August . The customer service, said the amount will not given back to the customer.
Thanks,
Muthuramalingam Subramanian.
Hi,
have purchased new Aircel postpaid connection as request by Aircel executive dated 01-Sept 2015.
The new connection dose not active till date. I have many time request to Aircel customer care but no body help me.
I am very fed-up to purchase the new connection of Aircel.
I request to all don't purchase New Aircel connection in future.
have purchased new Aircel postpaid connection as request by Aircel executive dated 01-Sept 2015.
The new connection dose not active till date. I have many time request to Aircel customer care but no body help me.
I am very fed-up to purchase the new connection of Aircel.
I request to all don't purchase New Aircel connection in future.
My Mobile No. [protected] & [protected]. I have applied for plan change from POSTPAID to PREPAID request on 08.10.2015. Phone No. [protected] this number service disconnected on 09.10.2015, 1.00 PM without any intimation.
I contact 121, 198, [protected] & [protected] these numbers but no proper response from AIRCEL executives. Still not working ( 4 Days) above ph.No. Because I will go to another network. Please close my account.
* [protected]- this number is working in postpaid plan.
I contact 121, 198, [protected] & [protected] these numbers but no proper response from AIRCEL executives. Still not working ( 4 Days) above ph.No. Because I will go to another network. Please close my account.
* [protected]- this number is working in postpaid plan.
i am using aircel network for the past 7 years, my number.[protected], i am not using post paid no. but erode aircel office staff Mr.Selvam (perundurai) called for anytime & torcher to me, he used worst words, you pay post paid bill for no.[protected] so i had 3 times suicide attempted.today my number is replaced to erode branch without my knowledge.pl help me...
Hello my number [protected]
Balance check *111# main balance and secondary balance display and 12 MB also display so internet use balance drop in my main account so I want refund the money, why display for the validity finished data pack MB for *111# so plz check and clear this problem, ,
Balance check *111# main balance and secondary balance display and 12 MB also display so internet use balance drop in my main account so I want refund the money, why display for the validity finished data pack MB for *111# so plz check and clear this problem, ,
Hi,
Am using Aircel (Tamilnadu) Number -[protected]. Last month i received a message from customer care like, i Have been subscribed for store 25 (some video downloading ) & they deduct 64rs amount from my account and that time am in out of station. Still am not recharge my account. If i recharge again they deduct amount. i call customer care & informed regarding this but no proper response and said they are not have access to deactivate this service. Kindly deactivate this unwanted things from my number and please refund my deducted amount 64rs at the earliest.
Am using Aircel (Tamilnadu) Number -[protected]. Last month i received a message from customer care like, i Have been subscribed for store 25 (some video downloading ) & they deduct 64rs amount from my account and that time am in out of station. Still am not recharge my account. If i recharge again they deduct amount. i call customer care & informed regarding this but no proper response and said they are not have access to deactivate this service. Kindly deactivate this unwanted things from my number and please refund my deducted amount 64rs at the earliest.
Iam recharge Rs.255 internet in october 30 th, but the internet not working now (09/11/2015) also. Everyday I try to call customers care, first five days, nobody pickup the call, all agents are busy...please type help and send to 121 that's it. After some times some body pickup but no use... Internet not working. I losses Rs. 255/- my mobile number [protected]. Now I use Airtel... Thanks
Dear Girthi Ma,
Hope you are doing good.
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hope you are doing good.
We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.
Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hello aircel,
I recharged 198 rupees for 1GB Mobile data valid 21 days on nov 11 2015, But data cost detected from main account i raised complaint on 13 nov they said with 4 hrs it will sloved, But it was not solved . I contacted daily aircel customer care 121, they will say 4 hrs or 8 hrs it wil slove, or they will say connecting to technical team and call put on hold for more than 30 mins and disconnect it, this is the way the customer will be treated . I m totally disappointed about aircel network .
My number : [protected]
mail ID : [protected]@gmail.com
I recharged 198 rupees for 1GB Mobile data valid 21 days on nov 11 2015, But data cost detected from main account i raised complaint on 13 nov they said with 4 hrs it will sloved, But it was not solved . I contacted daily aircel customer care 121, they will say 4 hrs or 8 hrs it wil slove, or they will say connecting to technical team and call put on hold for more than 30 mins and disconnect it, this is the way the customer will be treated . I m totally disappointed about aircel network .
My number : [protected]
mail ID : [protected]@gmail.com
Hello aircel,
I recharged 198 rupees for 1GB Mobile data valid 21 days on nov 11 2015, But data cost detected from main account i raised complaint on 13 nov they said with 4 hrs it will sloved, But it was not solved . I contacted daily aircel customer care 121, they will say 4 hrs or 8 hrs it wil slove, or they will say connecting to technical team and call put on hold for more than 30 mins and disconnect it, this is the way the customer will be treated . I m totally disappointed about aircel network .
My number : [protected]
mail ID : [protected]@gmail.com
I recharged 198 rupees for 1GB Mobile data valid 21 days on nov 11 2015, But data cost detected from main account i raised complaint on 13 nov they said with 4 hrs it will sloved, But it was not solved . I contacted daily aircel customer care 121, they will say 4 hrs or 8 hrs it wil slove, or they will say connecting to technical team and call put on hold for more than 30 mins and disconnect it, this is the way the customer will be treated . I m totally disappointed about aircel network .
My number : [protected]
mail ID : [protected]@gmail.com
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