Aircel — Huge amount claimed against 3G

Address:

Hooghly, West Bengal

Dear Sir,
My mobile no : [protected], I’d ported from Airtel to Aircel nearabout 02 months ago with iphone 4. But from the last month I am suffering too much about the unbilled amount. My connection was stopped various times due to unbilled amount. I deposited the said amount by your customer representative but surprisingly after deposit the beyond credit limit amount changes and then again I deposit the same. Now from the last three days my 3G service was stopped ! and your customer executive (121) saying huge usage of internet it crosses the credit limit. But I was in Airtel from last 3 years with iphone but it never happened. I use internet for my mails in iphone mail and some time surfs net. I’m in iphone 4 plan in which some amount wipe out from bill to refund the iphone purchase amount. I tried to view my usage online with “My Account” or “Aircel Self Help Service” but very surprisingly it is saying “Unable to process/retrieve your request now.Please try again” for each & every time. Please do the needful ASAP otherwise I need to change from Aircel.

Mobile No: [protected]
Area: Kolkata
Account No: 1-[protected]