Aircel Chennai — [protected]: Recharge Amount Debited, Benefits not received | |||
Hi This has been repeated on my number [protected]. I did a topup on 17th July 2012 and the same happened. The amount got deducted from my credit card account, while the recharge never happened. This is the third issue, however the aircel customer care says the benefits are provided. How can they blatantly lie when as a customer I am lamenting that it is not done. I have been looted and there is no justice for the past one month. This is disgusting and I'd recommend against aircel any given day. Details provided below. Date of recharged Amount(in Rs.) Recharge mode Bank name Reference ID Purpose 19/06/2012 98 Online _ Through Aircel Website Citibank (Credit Card) 75425312171150615900390 Pocket Internet 28/06/2012 14 Online _ Through Aircel Website Citibank (Credit Card) 75425312180150635800116 Pocket Internet 17/07/2012 258 Online _ Through Aircel Website Citibank (Credit Card) 75425312199190176200077 Top Up Was this information helpful? | |||
 3 Comments | |||
Comments
I am sure there is a technical issue. Try and speak to the customer care, they will clarify all possible reasons for this. All the best.
Dear Customer,
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team
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Aircel Prepaid — Regarding debiting amount anonymously
Sir,I am M. Subramanian, Senior Lecturer, English.
My mobile number is [protected].
I have called for costumer care but there is no response from them.
I have activated Ad- don for two numbers only. I have no other valued added services to this number. But the amount was debited twice Rs. 30+30 this month on 1208.2010 and 20.08.2010. I want the reason for this debit.
while I was in traveling the amount was debited. Then how I can call in an any emergency. I was suffered a lot twice.
Kindly make sure that the thing should not be reaped again at any cause.
Kindly do needful.
With Regards,
M.Subramanian
[protected]