Aircel — complaint about unwanted service charge

Address:Durg, Chhattisgarh

sir,
I have purchased aircel sim due to the internet speed service is gud but after some days of starting sim they charged unwantedly for chat and dial service and othe voice chat services but i had not activated.When i called custcare excutives many times they tought rudely.
when i recharge then they charge i deactivated many times to call custcare executive but they did not deactivated yet.
Finally i think about it to complain about this.
Please i kindly request you please give me positive response.my no. is [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Aircel — Unwanted recharge

My phone no. is [protected]

there is a fake recharge of 115 occur in my phone,my balance is deducted. costumer care and nodal office are unable to give me any +ve

response.
my mobile is not supporting the aircel gprs setting my mobile name is Celkon c669 my phone no is [protected]
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information