Aircel — deduction of 35 Rs.

Address:

Uttar Pradesh

Sir,i have received a call from the aircel customer care on 08/09/ 2012 and a customer care officer said to me that your no. is chosen as a special no. so company give to you a special benefit on STD call and a STD voucher is activated within 24 to 48 hour on your no. which is totally FREE. He AGAIN said that NO any charges for this voucher/service. But sir YESTERDAY ( 11/09/2012 ), my balance is deducted (35 Rs) and the std voucher is activated. So I call to customer care at 1.00 pm. (11/09/2012) about this deduction ,a customer care officer Mr. Sinendra said to me that your complain is registered and your balanced is returned within 6 hour but sir my balance is not RETURNED in my mobile account therefore I again call to customer care but no one officer received my call.I again call to customer care, 15 to 20 time but no one can receive my call. This is a kind of fraud the customer care officers are cheat , i not accept this kind of fraud from Aircel.
I HIGHLY DISAPPOINTED FORM THIS COMPANY AND THEIR EMPLOYEES.THEREFORE I REQUESTED TO YOU TO SOLVE MY PROBLEM.
I shall be highly oblige to you.
YOURS FAITHFULLY
AJAY KUMAR
Mobile no. [protected]
Email - ajay.[protected]@gmail.com