Aircel — increasing tyranny of cell service providers

Address:

Ghaziabad, Uttar Pradesh

sirs/mamdam,

i want to attract your attention to increasing tyranny of mobile service provider.i am using aircel service.A customer care person called me and started explaining his offer for caller tune.he just explained i listened.and i cut in the end.what i saw after an hour that Rs.30 is deducted.and caller tune is issued to my no.
i want to complain for such action.they didnt even asked me whether i m interested or not?whether i wanted or not?They just imposed it on me.Being student i took mobile for my and for my parents convinence not for luxries that i can not afford.

I have complain 2 times no action is taken till now.They even didnt pick phone.If they picked then kept for hold so long that i lost more balance every time.

last i talked to Mr.parmanad from aircel cutomer care noida on 10 NOV,2010 and my request no. is 1_[protected].He assured me that my balance would be back in 5-6 hour.but he made false promise.

I want my balance back and take strict action against them so that it will not be repeated with any citizen.