[Resolved] Aircel - Gujarat — Auto renewed charger | |||
Sir, I use aircel connection ( [protected]).I am continuously charged Rs. 10/2 day for Aircel power play, I am activated power play game by using pocket internet on dated 13.11.2011. After using this service I am very confidently unsubscribe this facility on dated 15.11.2011.But the same day i have charge for this facility than I had called customer care (198) many time regarding this, but they do not take any action regarding my complaint. they do not even stops this service. After continuously contact he give me complain no. (1-[protected]) and send massage me to resolved the same. But very next day another Re.10 charge for this service. I called on 198 customer care he reply that I should again Unsubscribe.Now a day I am using Micromax Q1 that is not supported the power play. How can I stop this facility to avoid my deduction of balance. Till today I have charged for this facility for auto renewed the same. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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We regret the inconvenience.Your concern has been noted and escalated for further resolution.We shall get back shortly.
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Aircel Customer Service Team