[Resolved]  Aircel — Harassment

Address:South West Delhi, Delhi

DEAR SIR/ MADAM

ON 12-06-12 AIRCEL SALES EXECUTIVE MR. SACHIN GOEL #[protected] SALE ME 05 NOS. CORP 99 PLAN AND I HAVE PROVIDED HIM MY VOTER ID COPIES AND COMPANY ID COPIES AND PHOTO’S.
SIM NOS. GIVEN BY HIM ARE AS UNDER:-
SANJIT KUMAR SINGH - SIM #[protected]
SANJIT KUMAR SINGH - SIM #[protected]
R. VIJAY RAM KUMAR – SIM #[protected]
R. VIJAY RAM KUMAR – SIM #[protected]
R. VIJAY RAM KUMAR – SIM #[protected]
DOCUMENTS COLLECTED BY AIRCEL SALES EXECUTIVE MR. SACHIN GOEL #[protected] ON DTD 12-06-12 AND NOW THEY ARE INFORMING ME THE PLAN IS NOT APPLICABLE FOR RESIDENTIAL SEGMENT.
VERIFICATION IS DONE ALSO

I HAVE WRITTEN SEVERAL EMAIL PLS RETURN MY DOCUMENTS RESPECTLY BUT I HAVE NOT REC’D ANY RESPONSE.
I AM SUFFERING WITH HIS THIS PROBLEM LAST 40 DAYS, I HAVE MANY CALL AND MANY EMAILS BUT NOT REC’D ANY RESPONSE.
I AM CORRESPONDING WITH AIRCEL & MR.SACHIN GOEL FROM LAST ONE MONTH
I HAVE WRITTEN EMAIL / CALLED MANY TIME TO AIRCEL CUS.CARE BUT I HAVE NOT REC’D ANY SOLUTION.
AIRCEL CUS. CARE IS VERY-VERY POOR.
KINDLY LOOK INTO THE MATTER AND RESOLVE IT.

BEST REGARDS,
SANJIT KUMAR
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Aircel — Harassment by the Aircel Company

I had purchased a Aircel Prepaid sim for GPRS use. After purchasing the sim, according to the principle the undersign had sent the sms to the company. But till date I could not receive any settings from Aircel inspite of several intimations and pursuation and replied a baseless argument. This is nothing but a harassment to the customer. Now, I may request your goodself kindly take necessary action at your end and direct to the company to refund back the money along with the compensation under intimation to the undersign.
I am currently using aircel pocket internet in Jamshedpur-Jharkhand(INDIA).when I logged in the url www.pocketinternet.in/myaircel then it shows a msg.of authentication error, pl. tell me what does it mean?what type of authentication is required?kindly help me.
when I surf on aircel pocket internet home page get open normally.but when I would like to open any url it shows many types of server problem or error or authentication error.It shows error 503, 413, 405, etc...
Also it shows some time u r about to leave pocket intenet & logged in open internet& u will be charged for it, what does it mean yaar, while I have recharged my account by 98 Rs. then where is the question of charges?when I resister complaint, no reply has come.
your pocket internet system is so weak and dull as compertared to other mobile companies.

Aircel — harsment

i was take mobile no. from aircel, no. [protected] on 24th march 2011, and deposite Rs. 250/- as security. due to poor cannectivity i surrent this no. on 16th april 2011, and pay all due imidiatly, but they send a bill for rs. 283/- the was over cherged i again visit his outlet and request to the executive to adjest my security amount and viver the over charges. but they didn't i received a call from aircel for dues, i request again to the caller fo radjest of amount but they didn't, now they are calling me daily two time or more and presserising for pay all amount.
Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

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