Aircel — Adding value added service LKD without information

Address:Howrah, West Bengal

Dear Sir,

This is a serious complaint against aircel india. I am a prepaid connection holder of aircel my no is [protected]. few months before aircel deduct so many money from my account by providing dialer tune without any consent. yesterday I received a sms from 53030 that thank you to register LKD and 10 rs deducted from my main account. Still I consider and called up customer care today. a executive named mita received my request that to deactivate this service and assure me to sending deactivation confirmation sms to me. I called her up at 1.15 pm. now it is 12.32 am. no sms received.

I am with a institution and I can not reject this aircel connection because all student have this no.and I also really frustated regarding that type of idiotic unwanted help.

Please do something to stop this nonsense.

Regrds

GoraChand mItra

[protected]
West Bengal
HOwrah
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I would suggest you to visit the nearest Aircel outlet and report this for a faster resolution

Aircel — ADDING SERVICES WITHOUT INFORMATION

I HAVE CORPORATE CONNECTION 4 NUMBERS IN MY NAME.
IN ONE OF MY NUMBER [protected] (MOMS NUMBER, AGE-60)
WITHOUT ANY INFORMATION THEY ACTIVATED SERVICE NAMED VMRY (MATRIMONIAL SERVICE FOR MY MOM)
IAM GETTING 30RS EXTRA FOR LAST 4 MONTHS BILL. EVERY TIME THEY SAYING THAT REQUEST HAS BEEN TAKE PLS CONTACT AFTER 48 HRS. BUT THERE IS NO ANY REPONSE FROM THAT SIDE.
I HAVE CALLED CUSTOMER CARE MORE THAN 20 TIMES. BUT STILL I HAD RECEIVED 30RS IN THIS MONTH BILL.
NAME IS CUSTOMER CARE. BUT NO CARE FOR ANY CUSTOMERS.
IAM WASTING MY TIME BY CALLING CUSTOMER EVERY TIME.

PLEASE DO THE NEEDFUL.
Dear Customer,

We regret the inconvenience caused. Kindly share the registered name and contact details for the mentioned Aircel number with us at [protected]@aircel.co.in for us to take your issue forward towards a resolution.

we assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team

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