[Resolved] Aircel — regarding informed me about aircel wrong plan of 299/ plan | |||
dear sir/madam, from aircel DSA department tellecallers mr. salim--[protected] called on my vodafone number and acknowledge about aircel 299/ plan features of this plans are 1200 local,200 messages,carry over,unlimited free callertunes,50 p/minute std. when i refused to take this plan .he asked to me to why you are not taking this 299 plan.this is very good plan which is running nice these days.i told him i will not take becouse i have already vodafone prepaid number.after he told me sir ,if you dont mind ,we have another plan for you in 299/.he changed the plan features - 1200 std/local minutes,200 messages,carry over,1 free callertunes. then he told me to this plan we offers for that person who takes 5-6 postpaid connection. so i asked to him why u r offering such plans to me.he told me . nowdays aircel offers this plan for new clients.he send executive to collect my all details and cheque of 250/. i given all details and 250/ cheque also.i asked to executive when this service will be start. then he replied me after verification. after 3-4 days verification completed, number started. but plan not started about which mr. saleem commited me. and after 2 days service has been stopped by aircel. i called up to mr. saleem he did not respond me . another person from dsa department told me due to verification mistakes this service has been stopped.he told me after 1-2 days ur service will be start.but still i am facing problem from aircel side. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer
We regret the inconvenience caused. This to inform that we have noted your concern. In order to block all such services, calls and messages kindly register for DND service. Just type START <space> 0 and send it to 1909( toll free), all these marketing services, calls and messages would be blocked within seven(7) days of registration.
Please let us know in case of any further assistance. Do mail us at [protected]@aircel.co.in
We wish to resolve your concern
Regards
Aircel Customer Service Team
We regret the inconvenience caused. This to inform that we have noted your concern. In order to block all such services, calls and messages kindly register for DND service. Just type START <space> 0 and send it to 1909( toll free), all these marketing services, calls and messages would be blocked within seven(7) days of registration.
Please let us know in case of any further assistance. Do mail us at [protected]@aircel.co.in
We wish to resolve your concern
Regards
Aircel Customer Service Team
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+91 97 3819 9010
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret the inconvenience caused to you. Kindly share the registered name and contact details for the mentioned Aircel number with us at [protected]@aircel.co.in for us to look into your concern and escalate the same for a resolution.
We assure you that we are committed towards resolving your concern.
Regards
Aircel Customer Service Team