Aircel — Unwanted Caller tune | |||
Dear Sir/Madam, my name is Sanchita Nag, aged 22, student by profession. i am using a aircel GSM service connection with the number [protected].all of a sudden a caller tune was activated on my number on[protected] without any prior intimation from the service provider, which i was informed by some of my friends who did called me around that time. then n there i had called SMART GSM ServiceCustomer care and told them to disable that service because i dont want loose my money with this kinda thing. they told me that it is not possible and i must have subscribed that caller tune which i did not.7 INR has been deducted from my current account balance. I have called thecustomer care again they are not doing anything but transferring my calls here and there and telling me nothing can be done. i have called them again and again but they are doing nothing. Please help me ASAP and take steps against them and return my account balance. i really need help. it is not the first time this is being done again & again thanking you Sanchita Nag Was this information helpful? | |||
 7 Comments | |||
Comments
These are automated services and not activated without the customer consent. Just forward a request for the deactivation of the same and also get your DND service activated which will stop the promotional messages, which might be one cause for these activations.
Aircel — Unwanted Aircel dialer tune activation
Aircel Kolkata has activated an unwanted dialer tune my number and deduct money form my balance. When i compalined they are saying that they will not give me back my balance. I dont want any diler tune in my number why they are doing this? just to ern more money from cunsumer?? Dialer tune is an automated service and needs user confirmation to be activated, it can happen when you respond to the promo calls or messages. It is suggested that you get your DND activated to block all these calls.
Yes such activations can happen when you respond to these marketing calls and messages. You can resolve this by getting the DND service registered.
Dear Sir,
I am a consumer of Aircel, No.: [protected].
Three days ago I found that at my nos company has been activated a DIALER TUNE, without my permission. After that I have called to the customer care center to resolve the problem, but he cant do that. Afterwords I asked him to transfer the line to his supervisor, but he told me that the line could not transfer at that time, and also told me that the supervisor will call me with 24 hrs. But no call I have received from them within approx 36 hrs. And afterward I have called to the NODAL OFFICER several times, but the call is not answered.
So dear sir, I therefore request you to deactivate the DIALER TUNE and give me the balance back.
Regards
Indra Nath Lahiry
I am a consumer of Aircel, No.: [protected].
Three days ago I found that at my nos company has been activated a DIALER TUNE, without my permission. After that I have called to the customer care center to resolve the problem, but he cant do that. Afterwords I asked him to transfer the line to his supervisor, but he told me that the line could not transfer at that time, and also told me that the supervisor will call me with 24 hrs. But no call I have received from them within approx 36 hrs. And afterward I have called to the NODAL OFFICER several times, but the call is not answered.
So dear sir, I therefore request you to deactivate the DIALER TUNE and give me the balance back.
Regards
Indra Nath Lahiry
Aircel — unwanted caller tune activated
My mobile no.[protected] today i.e 15may i receive call from aircel, he said do u want to activate dialer tune it just like he is selling a dialer tune.I am not interesting in this service and disconnect the call.after few hours i got a msg d.tune service is activate without my consent and 30rs deducted.
I want my bal.revert to me.
Thanks & regards
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Aircel — Unwanted Caller Tune
Dear Sir,I am a consumer of Aircel, No.: [protected].
Three days ago I found that at my nos company has been activated a DIALER TUNE, without my permission. After that I have called to the customer care center to resolve the problem, but he cant do that. Afterwords I asked him to transfer the line to his supervisor, but he told me that the line could not transfer at that time, and also told me that the supervisor will call me with 24 hrs. But no call I have received from them within approx 36 hrs. And afterward I have called to the NODAL OFFICER several times, but the call is not answered.
So dear sir, I therefore request you to deactivate the DIALER TUNE and give me the balance back.
Regards
Indra Nath Lahiry