Aircel Mobile — Total Satisfaction of the Service

Hi,
I have applied for a post paid connection on 18th of August and my line was activated on 19th of August. Today by 2.00 P.M my line got disconnected. It’s been almost a week after the number was activated and now suddenly disconnected and when I called up the customer care, I was told that the company was not able to verify my address so it had been disconnected.

I have been getting all my communications without fail and It is not difficult to find my residence.

I don’t understand your system, you have activated the line even without doing any verification and now after a week after me giving all my contacts my new number and you simply disconnect without any intimation.

I am in the field of business development and every call is important to me and this what you have done to me is causing too much o[censored]ncomfort to me and my profession. I need a solid reason for the act and I am taking this to human rights a legal proceedings if your response is unsatisfactory. My mobile number which was given to me was[protected]. I am going back to use my old Vodafone number.

I think I did a big mistake in believing your executive who convinced and sold me the card.