[Resolved]  Aircel Mobile — New Prepaid Sim Activation

Address:Ghaziabad, Uttar Pradesh

Dear Sir/Mam
I am Rajiv Arora from Ghaziabad UP. Yesterday I Applied for New Aircel Prepaid Sim through your Dealer in Ghaziabad i.e. Aerocom and I completed all legal formalities as a new Customer.

After completion of 24 hrs the Sim is not activated. today when I confirmed to dealer Aerocom about it then they told me that still Application form dnt handover to Aircel so They are unable to do Activate this Aircel Connection. Tomorrow will again the Dealer Holiday because of Tuesday. When Dealer Will handover Documents to Aircel and When my Sim will Activate??????????

My Qustion is that In present Scenerio what should be the Time taken Process for New Sim Activation. I am existing user of Vodafone postpaid mobile and I am satisfied with Vodafone services.
First Time I go with another Telecom but I think my decision was bad. The Dealer service is so poor. Now I Applied this Aircel Connection before 28 hrs back and still services is not Activated due to bad service.
Details mentioned as below :

* Aircel No. - [protected]
* SIM No. - [protected]
* Plan Opt - Start UP Kit Rs.99
* Dealer Name - Aerocom, F Block Shastri Nagar, Ghaziabad UP


I am very depressed due to bad service in concern for Sim Activation..


Regards
Rajiv Arora
Mob.- #[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I can understand the situation, even the company cannot help in such a case, had it been taken from any Aircel store you could have got more assistance regarding this. Now you have to wait for the dealer to submit the documents.
for this situation remember one thing if you want to know anything about services (not only for aircel) directly contact with their authorized outlets not others and Customer care. for you company can not help so u wait till they send docs to aircel auditor for activation

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