Aircel Mobile Prepaid Connection — wrongly deducted Rs 40 from my a/c balance

Address:Howrah, West Bengal

I buy a Aircel prepaid sim card before few days at Rs 250 with talk time Rs 301 or 300 . After some day used my talk time balance came Rs 280 apx.then i remove sim card from my mobile and keep it in a safe place with plastic cover. But after few days when it connect and see my balance come Rs 170 apx.after then i remove sim with out any used at last to day 3.12. 2010 when i connect sim to my mobile and call*125# for balance inquire then see my balance come down Rs236.80 . My mobile number is 91 [protected]
This mobile company all time create this type of problem and when we contact to customer care they ignore it with some blame .so in that case my 2nd aircel sim card not recharge from long time .so please solve my problem as soon as possible.
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aircel prepaid connection — bal deducted wrongly

i am having two aircel kolkata prepaid nos.[protected] & [protected].both these nos got wrong bal deduction on unwilling subcription of crbt song from autodialler.and both the nos got activated with the same song.i already spoke to the customer care but they are telling it has done by ourself from the autodialer calls.my hearetdly request is that to look on this matter & and make the bal return.one song got activated on 04.06.09 & the other one got activated 02.07.09.
Why don’t you visit the nearest Aircel store and escalate the matter through a supervisor or simply write your complaint to the nodal officer in your area. Try this link: http://tinyurl.com/mzgdqf
Me too but mine was only rs.10


Aircel Sucks

Airtel the best
Contact customer care and ask the procedure to deactivate the dialer tune . I think this will solve the problem.
i have lost my aircel sim card i want to stop my connection to buy a new connection please reply
this is not proper service it will be a bad image for company good will.
I am sure there must be some Value added service active on your number, try calling the customer are and deactivate the same.

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