Aircel — no internet connection | |||
on 31st January i recharged my aircel phone number ([protected]) with 3g pocket internet card of rs 128/- with 30 days of validity. i was able to connect to internet on the 31st and 1st january, but since today morning i am unable to connect to internet from both my phone and 3g data card. i tried calling the customer care but they did not responded even after about 5 minutes. i also tried downloading the net setting by sending PI to 121, but it was unable to recognize my mobile phone (nokia x2-02) . Was this information helpful? | |||
 2 Comments | |||
Comments
Hi,
Hope your issue has been resolved by our Member Relation Executive.Since you have already used 500 MB high speed data, you are experiancing speed throttle.We regret for the inconvenience caused.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel_India.
Warm regards,
Thanks!
Team Aircel India
Hope your issue has been resolved by our Member Relation Executive.Since you have already used 500 MB high speed data, you are experiancing speed throttle.We regret for the inconvenience caused.
Please let us know in case you have further queries.You can also get in touch with us via our Twitter handle @Aircel_India.
Warm regards,
Thanks!
Team Aircel India
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
You can also get in touch with us via our Twitter handle @Aircel_India.
Warm regards,
Thanks!
Team Aircel India