[Resolved]  Aircel — Aircel ignore this complaint also (2nd time)

Address:

Virudhunagar, Tamil Nadu

I register this compliant on mar 26, 2011 but no action takes against compliant, they ignore this complaint also.


Aircel not allowing mnp.

Respected sir/mam,
I buy this aircel number ([protected]) on 31/12/2006, then laterally, i am not satisfied from their service, because of worst customer care service (They proof this once again, my previous complaint they ignored), but i never change this number because, i have more contacts from this number, so i will continued with this number from past 4years, recently the mobile number portability service will come, so i think this is the good time to change other network with this number, then i go to the nearest mobile shop on 23/01/2011, i will applied to change other network (Airtel), the mobile shopkeeper done all (Mnp) process for my number, and also they gave new airtel sim card to me, then three days later a conformation call from aircel, they asked more details collect from me, then more than 15 days network doesn't change, several times i call to the aircel customer care centre, and my complaint number is (Sr 1-[protected]) but i have no response from their customer care center, then once again i will applied to mnp on 08/02/2011, but still the network doesn't change, and also i have no response from aircel customer care centre, and each agent gave different information to me, like this[ (1) this is not our problem. (2) goto aircel showroom. (3) contact airtel customer centre (4) goto airtel showroom. (5) your are not applying mnp, (6) this is trai problem (7) this is airtel problem. (8) ur complaint (Sr) will be raised (9) call three days later. (10) we are not findout ur problem. (11) please one more type apply for mnp (What a wonderful customer centre)] please take any appropiate action against this complaint, because i lose 40 rs for this process. And 2 times i gave my proof for this process. And please don't ignore this complaint also
With regards
Shankar