[Resolved] Airtel — 3G Service not working properly

jeevandasmsc

from Gurgaon, Haryana

Address:

Chennai, Tamil Nadu

My Prepaid Number is [protected]. I was recharged 101 rupees on 16th of Feb 2013 for using airtel 3G service. It was connected under 2G Speed. Many times i was making complaint they are not taking serious and not yet solve the issue. When this problem solved that god only knows..... Daily usage only left but not yet connected 3G service. I had called up customer service ([protected]) they said it will be 24 hours.... Daily 24 hours is going but the problem only pending..... While i called 121 service they said try this no.... [protected]..... but they said talk with nodal officer number..... then why this customer service.........

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Oct 26, 2016

Complaint marked as Resolved

Verified Support

Feb 26, 2013

Airtel Customer Care's response Namaste (jeevandasmsc),

This is to inform you that your concern listed on 26 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Feb 27, 2013

Airtel Customer Care's response Namaste (jeevandasmsc),

This is to inform you that your concern listed 26 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Mar 02, 2013

Airtel Customer Care's response Namaste (jeevandasmsc),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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Comments

Amol Jadhav

from Chennai, Tamil Nadu

AirTel — service is not proper

sir
I got a message from AIRTEL that ur service discontinue cause u r credit limit is exceeded, so please make u r payment of amount 1400.00 (as my credit limit is 1500) but my outstanding alrady in negative and my credit limit is exceeded from Rs 1500 to Rs 1900 from date 25/02/2009 just before services discontinued.After that i called to custmer care then he told me that u just ignored that message ur service willl not discontinue ur credit limit hans been exccede to 1500.00

even if they discontinued my services why are they lieng with me and why dont they adjust my balance because i cant leave my office to just pay a amoumt

Please do the needful