[Resolved]  Airtel — DEACTIVATION OF PREPAID MOBILE

Airtel Mobile — Prepaid deactivation

I have been a regular customer of Airtel since year 2000 with Airtel (+91-[protected]) Right now I am holding four Airtel mobile connections 2 post paid and 2 pre paid.

I had given request for conversion of one of my mobile number +91-[protected], from post paid to lifetime pre paid connection on 10-08-08 with requisite documents to Airtel outlet in Dilshad Colony, New Delhi – 110095, and subsequently the mobile was activated after a month with hurdles of out going and incoming calls barred later we learnt that I have to submit photo and address proof etc to activate the same. And I have submitted the documents again with new connection form 24-09-08 to the same outlet. Even after 4-5 days the phone was not activated hence we went back to the outlet and enquired with them for the delay. They told the mobile will be activated in 4 hours, and the phone was activated the next day. After 5 days the phone again went off due to validity problem. We have put a card for Rs. 60.00 and still the same problem was existing. On finding that the airtel outlet in Dilshad Colony did not pay the requisite amount of Rs. 295.00 to Airtel office yet. Now the SIM card is reading as invalid SIM. Till now nothing is happening on the mobile number.

I have lost my Rs. 365.00 in conversion from post paid to prepaid and the visits I made to your outlet here was futile, keeping aside the mental trauma I went through??????

All these make me think Should I choose another Mobile operator instead of a company with whom I have been associated for such a long period?//

Hi,

My name is Thinesh. I own the number [protected] for around 10 years now.

Currently I am out of the country but always maintained my number at regular intervals.

Now my number got deactivated without any notice and its ridiculous that even after using it, it has been disconnected.

Let me know the way to get the number back again.

Regards,
Thinesh