Airtel Digital TV — Frequent Issues

Partha Sarathi Majumder

from Noida, Uttar Pradesh

Address:

Mumbai City, Maharashtra

1. Very technical issues
2. Technician will come and charge this and that - paid more on technical issue resolutions/re-installations than for subscription charges
3. Customer care - not at all helpful, choose option English and they will start talking in some other language, rather than understanding customer problem and giving quick resolution they are trained more on giving excuses, this is company rule and policy
4. Airtel will keep sending you irritating repeated SMSs for subscription renewal
5. Fed up of frequent issues and interrupted services

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Majumder,

This is to inform you that your concern listed on 21 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Majumder,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33