Address: | Chennai, Tamil Nadu |
My cus id [protected].Have been using for last 3 years.I would not recommend this to any one.These people add or delete channels from their pack without letting the customer know.From the begning of the month they have taken off the star cricket and espn from the southern pack because they know that there is demand for the cricket matches between India and England.They move this out so that people will pay extra to watch cricket. This is absolute cheating.We are trapped with their dish and set top box. This has to be brought to the consumer complaint foroum. Their customer service is useless. You either do not get connected and if by chance you get through, the reps are not aware/trained. Please beware and never opt for this. Also if we talk of complaints they just disconnect the phone abruptly and we haev to go through the queue again. This is applicable to the their mobile and internet cust serv as well. I used to have tata sky earlier and their customer service was also really bad. But apperently they have realized their flaws and corrected (this is what I hear). Airtel will also learn the lessons once customer's decide to move. We really need to teach these people a lesson. Was this information helpful? |
Hari