Airtel — Deduction of balance Rs 99

ManishaSikaria

from Hyderabad, Telangana

Address:

Gujarat

Sir on 3.3.2012, 99rs was deducted from my account from mobile no [protected]. When i called customer care they told me that i had activated hungama wap content which actually i havent activated. They told me that i had activated hungama wap content by browsin Airtel Live which i havent opened and they also told me that the money will not be refunded to my account and they are forcing me to accept that i had activated the service. I got a message that 'Thanks for using Pack Purchase subscription service from Airtel. You have been charged Rs 99." So it is my humble request you to sort out my problem. Thank You

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Comments

ManishaSikaria

from Hyderabad, Telangana

sir,
on 03/03/12, at about 2:53 am, I got a message from airtel "Thanks for using Pack Purchase subscription Service from Airtel.You have been charged Rs 99"

I do not understand what is this service and why the company deducated Rs 99 from my mobile account for such a service( Pack Purchase subscription Service ) which I never demanded

So your goodself is requested that the above amount should be credited in my mobile account ([protected]). Please do the needful in this regards.

Thanks and waiting for a response as early as possible.