Airtel Karnataka — Recharge unsuccessful

Address:

Udupi, Karnataka

Sir,
My mobile number is [protected]. I have a prepaid lifetime validity plan (with initial recharge of Rs. 98/-).

I am outside Karnataka right now. When i tried to get a recharge with payment of Rs. 100, i keep receiving an sms saying ERecharge unsuccessful. After that when i tried to recharge with payment oSir/Madamf Rs. 200, i got the following message:

Recharge Successful. Talktime Rs. 1.00 MRP Rs. 200.00 TransID[protected]

But there was no increase in my talktime balance. And on contacting customer care, i got a response that these 200 rupees were used to activate some 3G plan and it cannot be reverted. But i did not ask for that. All i needed was a simple talktime recharge.

Kindly look into the matter. Please deactivate the 3G plan if if has got activated and please give me a proper talktime recharge.

Eagerly awaiting your reply,

Thank you.
Haritosh Joshi