Dear sir,
I really had a very bad experience with Airtel in the past few days. I have two mobile No. of Airtel one is [protected] this is 8 year old and second is [protected] this is a new connection taken as on 31st July 2008 by depositing Rs. 500/- vide receipt No. 23412. Both the connection are in my name Ashwani Kumar Gupta with same billing address WZ-1768, First Floor, Multani Mohalla, Rani Bagh, Delhi-110034. This complaint is related to my new No.[protected] and my complaint is that Airtel closed my outgoing call at 4th time due to negative address verification. In this relation I had registered many complaints at customer care center on 6th Aug., 8th Aug., 11th Aug and finally as on today 13th August 2008 and inform to customer care executives of Airtel that nobody come at my billing address. Every time when I registered my complaints my outgoing reopened by their executive with the commitment that someone will come to my billing address for address verification within 48 hours, but every time nobody come at my billing address and every time without verification my outgoing is blocked by Airtel due to negative verification, and at present my outgoing is blocked..
Sir, I want to know, how is it possible that my address verification can be negative while nobody come to my address from airtel address verification. Now they says please resubmit your documents otherwise your number will be permanently disconnected. It is not possible for me because I am a handicapped man and can not walk properly. Now, I want to file a case against Airtel for the above issue, please give your valuable suggestion for the same. I hope you will take immediate action and provide me a proper justice.
Thanking you,
With regards
Aug 14, 2020
Complaint marked as Resolved
AirTel — charging for wap services
I am ravinder pal and my mobile number is [protected]Daily I receive a message from AD-54321 and it states as follows "You have been renewed for ##GamesMania Subscriptionfo subscription service from Airtel. You have been charged with Rs.5. live cricket on mobile tv http://airteltv.co:8080"
I had to call customer care and spoke to first person who says i activated it, but when i was trying to explain i didn't activate anything when i asked for manager he said as this service is activated from internet they cannot deactivate from their end and they can only forward only the complaint but after making reguler complaints my problem is not solved even after a month
I again called back and spoke to a person called Harinder she says she is taking a complain and will if the issue is from their side they will refund the money for 3 days.they have even promised me three times that issue will be resolved but all in vain
i think sunil mittal should consider other ways to increase the revenues for airtel
in simple words khoon pi rakha hai airtel walo ne
vaise hi saamne aa ke loot le aise hi 5-5 rs ki bheekh maangne se to acha hai
ab to jaisehi message aata hai AD54321 khoon al jaata hai lo phir gaye 5 RS.
Airtel is cheating its customers. Airtel you should be ashamed for doing this.
laakhon logo ko chuna lagane ka acha tarika nikala hai airtel ne
ab to bas wait hai ki balance khatam ho aur doosre serviceprovider pe shift ho
Resolve my issue else i will opt for MNP :)